WHAT IS JUNEE COMMUNITY TRANSPORT?
Junee Community Transport is a subsidised, community based, not for profit service that operates a 12 seater bus with wheelchair access, and a car.
Our service recruits Volunteer Drivers from the local community who offer their time to transport passengers to their desired destinations.
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WHAT SERVICES ARE AVAILABLE?
Transport for people in the Junee Local Government Area to medical appointments, shopping, social visits or outings.
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WHO CAN ACCESS OUR SERVICE?
Junee Community Transport passengers are defined by funding guidelines and include;
- Isolated people
- Frail Aged People
- People with disabilities
- Carers
- People who are vulnerable or at risk
- People who are financially disadvantaged
- People from culturally distinct communities
- People who are at risk of being placed in an institution prematurely or inappropriately
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ASSESSMENT FOR TRANSPORT
At your initial contact with Junee Community Transport you will undergo an assessment for Service to determine whether your are eligible for community transport or Taxi Vouchers.
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SERVICE CHARGES – RETURN TO JUNEE
Junee to Wagga Wagga $12.50
Junee to Cootamundra $20.00
Junee to Albury $50.00
Junee to Canberra $60.00
Around Junee $5.00
In case of hardship, Junee Community Transport reserves the right to negotiate advertised charges.
All passengers will be informed of a service charge when making a booking. Department of Veterans Affairs Card Holders may be eligible to travel at a subsidised rate (claim form to be filled in by passenger and doctor).
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TAXI VOUCHERS
Junee Community Transport provides subsidised local transport in Junee for Home and Community Care clients in the form of Taxi Vouchers.
Up to 6 Taxi Vouchers can be issued per month per person and are valued at $3.00 each. More information can be found in the Taxi Voucher Handbook.
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WHERE DOES COMMUNITY TRANSPORT GET FUNDING FROM?
- Department of Transport
- Department of Disabilities, Ageing and Home Care (DADHC)
- Greater Murray Area Health Service
- Department of Veterans Affairs
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WHAT YOU NEED TO TELL US WHEN BOOKING COMMUNITY TRANSPORT
When booking transport please give at least 2 days notice of intended travel.
At time of booking please ensure the following information is given:
- Your Name
- Your Address and phone number
- Date and time of appointment
- Who the appointment is with and the address
- Approximate length of appointment
- If you hold a Department of Veterans Affairs Card
FOR THE HEALTH AND SAFETY OF OTHERS, PLEASE REFRAIN FROM:
- Smoking, taking drugs or alcohol in the vehicles
- Taking animals in the vehicles
- Eating in the vehicles
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WHAT ARE MY RESPONSIBILITIES?
To act in a way which respects the rights and comfort level of other passengers, workers and volunteers of Junee Community Transport.
Passengers need to take responsibility for the results of any decisions they make.
“We aim to provide a high quality service, so we would like to know if you have any concerns about the service. Open and honest issue raising will help build a better service for everyone.”
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CAN SOMEONE ELSE SPEAK ON MY BEHALF?
Yes, You can ask a family member or friend to advocate on your behalf.
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WHAT IF I AM NOT HAPPY WITH THE SERVICE PROVIDED?
You have the right to complain or express your concerns about our service without fear of losing the service or suffering any other recriminations.
You have a right to have your complaints dealt with fairly and promptly and you can expect that no information about you will be provided to anyone else outside of Junee Community Transport without your permission.
You also have a right to view any information about yourself held at Junee Community Transport.
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VEHICLE OPERATING HOURS
Monday – Friday 7am – 5pm
Saturday and Sunday by prior arrangement
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HOW DO YOU CONTACT US?
Please phone 69 244 880 or 0418 455 082
Monday to Friday between 9am and 5pm.
JUNEE COMMUNITY TRANSPORT
Belmore St, Junee NSW 2663
Ph: 69 244 880 Mobile: 0418 455 082
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